Account Deletion

At Zena, operated by ZENACLUB TECH (OPC) PRIVATE LIMITED, we respect your right to control your personal information.

You may request deletion of your Zena account and associated personal information at any time.

How to Request Account Deletion

To request deletion of your Zena account, please contact us at:

Please send the request from the email address associated with your Zena account, where possible. Your request should include:

• Your registered name
• Registered email address or mobile number
• A clear request to delete your Zena account

We may request additional information to verify your identity and protect your account from unauthorized deletion requests.

What Happens After You Request Deletion

Once your account deletion request has been verified and processed:

• Your Zena account will be deactivated and deleted.
• Personal information associated with your account will be deleted or anonymized where applicable.
• You will no longer be able to access your Zena account.
• Any active subscription associated with the account may be cancelled.
• You may lose access to any services associated with the account.
• Account deletion is permanent and cannot generally be reversed.

Information We May Retain

In certain circumstances, we may retain limited information even after your account is deleted where necessary to:

• Comply with applicable legal, regulatory, or tax requirements;
• Resolve disputes and enforce our agreements;
• Prevent fraud, abuse, or security incidents; and
• Fulfil other legitimate business purposes permitted under applicable law.

Where information is retained, it will be kept only for as long as reasonably necessary and handled in accordance with our Privacy PolicyTerms & Conditions.

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